Efficient, Secure, and Scalable Solutions for Your Oil & Fuel Storage Needs
Frequently Asked Question
1. What types of products can be stored in your tank farm facilities?
2. Where are your tank farms located?
3. What is the storage capacity of your facilities?
4. Do you offer blending and additive services?
5. How do you ensure the quality and safety of stored products?
6. What safety measures are in place at your tank farms?
7. Can I track my inventory in real-time?
8. What logistical services do you offer?
9. Do you offer long-term storage contracts?
10. How do I get a quote for your services?
11. Can I schedule a tour of your tank farm facilities?
12. What are your payment terms?
13. How does your terminal handle environmental regulations?
14. Do you offer third-party inspections?
15. How can I contact customer support?
1. What types of products can be stored in your tank farm facilities?
We store a wide range of petroleum products including crude oil, diesel, gasoline, jet fuel (Jet A-1), LNG, LPG, urea, and other refined products. Our storage tanks are designed to safely hold and manage both liquid and gas products, ensuring optimal safety and efficiency.
2. Where are your tank farms located?
We have strategically located tank farm facilities in Rotterdam (Netherlands), Houston (USA), Jurong (Singapore), and Hamburg (Germany). These locations provide access to major global trade routes, enabling us to serve clients across Europe, Asia, and North America.
3. What is the storage capacity of your facilities?
Our facilities have a combined storage capacity of millions of barrels of petroleum products. Each terminal is equipped with a variety of tank sizes to accommodate different product volumes based on client needs. Contact us for specific capacity details at each terminal.
4. Do you offer blending and additive services?
Yes, we provide blending and additive services at our facilities. These services allow clients to customize their fuel products to meet regulatory or market-specific requirements. Our blending processes are carried out under strict quality control to ensure compliance with all industry standards.
5. How do you ensure the quality and safety of stored products?
We follow stringent quality control protocols at all our facilities. This includes regular product testing, inspections, and certifications by third-party agencies like SGS. Additionally, our tanks are equipped with advanced monitoring systems to maintain optimal temperature, pressure, and safety standards.
6. What safety measures are in place at your tank farms?
Safety is our top priority. Our tank farms are designed to meet or exceed industry safety standards, with fire suppression systems, spill containment measures, and round-the-clock monitoring. We also conduct regular safety drills and work closely with local authorities to ensure compliance with all regulatory requirements.
7. Can I track my inventory in real-time?
Yes, we offer real-time inventory management. Clients can monitor product levels, track movements, and receive detailed reports through our digital platform, ensuring full transparency and control over their inventory.
8. What logistical services do you offer?
We provide end-to-end logistics solutions, including product receipt, handling, transportation, and transfer between terminals. Our facilities are equipped to manage efficient loading and unloading for various transportation methods, including trucks, ships, and pipelines.
9. Do you offer long-term storage contracts?
Yes, we offer flexible storage contracts tailored to your needs, including short-term and long-term options. Whether you need storage for a single shipment or an ongoing supply, we can customize our services to suit your business requirements.
10. How do I get a quote for your services?
To request a quote, simply contact us via our website or email our sales team. Provide details about your product, volume, and specific requirements, and we will respond promptly with a customized offer.
11. Can I schedule a tour of your tank farm facilities?
Yes, we welcome clients to visit our tank farm facilities. Please contact us in advance to schedule a tour, and our team will be happy to show you around and discuss how we can support your storage and logistics needs.
12. What are your payment terms?
Our payment terms are flexible and vary depending on the contract and services required. Typically, we offer payment options through irrevocable mutually agreed methods. We will discuss these details during the contract negotiation phase.
13. How does your terminal handle environmental regulations?
We are fully compliant with all local and international environmental regulations. We implement sustainable practices, including spill prevention measures, emissions control, and waste management systems. Our goal is to minimize our environmental footprint while ensuring safe and efficient operations.
14. Do you offer third-party inspections?
Yes, we work with accredited third-party inspection companies such as SGS and CIQ to provide independent certification of product quality and quantity. These inspections can be carried out at both the loading and discharging ports based on client requirements.
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